Equipment Health Monitoring (EHM) Service Delivery Engineer

Job Title: Equipment Health Monitoring (EHM) Service Delivery Engineer

Working Pattern: Hybrid – 3 in office days a week

Working Location: Indianapolis, IN

The primary role of the EHM (Engine Health Monitoring) Service Delivery team is to provide asset control and intelligence solutions to Rolls-Royce customers around the world. Our high integrity control systems capture and manage equipment data which our analysis solutions transform into actionable information that are delivered to the right people at the right time.

Our Service Delivery Engineers play a key role in Service Operations by providing high quality insight in support of diagnosing & managing emerging asset issues in the Civil Airlines fleet. This is an opportunity to join the back-office delivery team to work on maintaining our EHM capability & responsiveness. In this role, you will also be the primary point of contact for customers regarding EHM support and troubleshooting.

Why Rolls-Royce?

Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.

We are proud to be a force for progress, powering, protecting and connecting people everywhere.

We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey.

Rolls-Royce has been recognized as the top employer in the Engineering & Manufacturing category on the prestigious Forbes Top Employers for Engineers list for 2025. This ranking highlights our commitment to innovation, employee development, and fostering a collaborative environment where engineers can thrive.

Be part of a team that sets the industry standard and drives groundbreaking solutions.

At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

What you will be doing:

• Analyze gas turbine performance & mechanical data using latest EHM tools & techniques to diagnose and record potential anomalies in asset operation
• Interface with engineering and business stakeholders (including Commercial, Customers, Alliances and Enterprises) to establish robust feedback to drive service cost awareness and implement required recommendations and improvements
• Maintain equipment configuration and ensure data is received and correctly processed
• Based on trend data, and established signatures, provide airline customers with short term troubleshooting advice and longer-term fleet management information
• Prepare and deliver effective technical communications (e.g. presentation, training, and/or reports) to engineering & non-engineering areas
• Work closely with airline customers and the wider RR community to continually evolve & improve our EHM service

Who we’re looking for:

At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles.

Basic Requirements:

• Bachelor’s degree in Engineering, Science or IT with 1+ years of Equipment Health Monitoring, Engine Maintenance, and/or Service Engineer experience, OR
• Master’s degree in Engineering, Science or IT, OR
• PhD in Engineering, Science or IT
• In order to be eligible for consideration, you must be a U.S. Citizen or U.S. Permanent Resident

Preferred Requirements:

• Turbine engine maintenance, service, and/or support experience
• Experience working with EHM, data sets, data acquisition, and data processing
• Prior experience analyzing large data sets
• Prior experience creating and presenting technical data and/or training to both internal and external stakeholders
• Customer service experience
• Basic understanding of the components, principles, and operation of a gas turbine engine
• Broad understanding of EHM Service techniques, value, and customer satisfaction drivers
• Self-motivated and directed, with keen attention to detail
• Skilled at working within a team-oriented, collaborative environment, or as a sole contributor on identified projects
• Good communication skills to cooperate with and influence both internal and external parties, at all levels of the business

What we offer:

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.

Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location.  It’s a locally managed and flexed informal discretionary arrangement.  As a minimum we’re all expected to attend the workplace for collaboration and other specific reasons, on average three days per week.

Relocation assistance is not available for this position.

Closing date: January 12, 2026

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Group Engineering (Operations) $70,629 - $114,772-Annually Indianapolis, IN

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.